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Orchestral Tools | Helpdesk

Navigation: Current Versions and Updates

How to get Collection Updates

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Our delivery system will send you new updates for your products automatically to the email address specified at the time of purchase.
These emails will also have installation instructions for the update.
All Orchestral Tools updates are prepared so that your old versions still function for use in previous projects.

Not sure if you need to perform an update? Current Versions has you covered!

Did not get an Update?

If you did not receive an update eMail, please look in your spam filter. If nothing is there, contact us with what you need and be sure to include your purchase date/full name.
It also helps to have a second eMail address in case your provider does not like eMails from us.

New eMail Address

If your email address changes, please let us know so we can make sure you get all updates to your products!

Legacy OSR/SSP Customers

If you have received a user name and password when ordering Orchestral String Runs and/or Symphonic Sphere in the past, please send us an email so we can enter you into the delivery system. Please include your name, email address, date of purchase and OSR/SSP serials.

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