Orchestral Tools is based in Germany, so our products are subject to VAT if you are living in any country of the EU. If you live outside the EU, you do not need to pay VAT. All product pages have a dropdown menu where you can select your location. Choose accordingly :)
If you are living in the EU (except Germany) and have a EU VAT ID, enter it in the shop and the VAT will be deduced. If you live in Germany, you will need to pay the VAT and the shop will refuse your VAT ID. This is normal behaviour - you will get the 19% back with tax returns. Consult your accountant for details.
If you are living in one of the tax-exempt regions of the EU (for example the Canary Islands), contact us prior to purchasing and we will sort you out.