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Orchestral Tools | Helpdesk

How can I receive an order on a physical drive?

All Orchestral Tools collections are delivered as downloads from our fast Amazon S3 servers.
If for some reason you do not want to download or if you prefer to have a physical shipment, you can order a Backup SSD with any order from our shop.
We will then put all collections from your current order on this drive and mail it to the address you gave when purchasing.

The fee charged for the SSD Backup Service includes a SATA III SSD drive at the size (250GB or 500GB) ordered for your order formatted with a file system of your choice (NTFS, ExFAT or HFS+) which you can either put into your machine (if you have a machine with spare SATA slots) or use with any external enclosure. Depending on your system you might want to get a USB3 or Thunderbolt enclosure to put the drive in.
We use a variety of manufacturers; should you wish to receive a particular make or model, please let us know in the comments section of your order and we will see what we can do!

Please note that the SSD Backup Service can ONLY be used for the current order.
It is not possible to put previous orders on the SSD or to order the SSD in retrospect...

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